24/7 Cover with Added Value
You wouldn’t normally expect a design services business to offer network maintenance – it’s another aspect of Source which makes us stand out from the typical utilities designer.
We operate a 24/7 in-house service, Careline, to respond rapidly to emergency and non-emergency faults and repairs. Our contractual response times for emergencies are between two and four hours from the call being received to mobilisation on site. Whether you want Source to be a support function or your single point of UK contact, we’ll track progress from initial response to completion, updating you at agreed intervals.
We also add value by planning and implementing diversionary works to keep your network running smoothly and by suggesting ways to increase efficiency and service quality.
From design feasibility to emergency restoration, it’s all part of our end-to-end service. It’s also the best reason why you can trust us to design the optimal utility network – we may be looking after it for you.
NETWORK MAINTENANCE SERVICES
NETWORK MAINTENANCE CASE STUDY
Through a variety of methods we provide our client with plant protection to safeguard their network assets from damage by third party works.